- Email: support@venekto.com
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Canon EOS C400 6K Full-Frame Digital Cinema Camera (Canon RF)
Multiform Recording Versatility
Internally, it inscribes in nuanced 12-bit Cinema RAW Light (LT, ST, HQ) and also grants options like XF-AVC S, and XF-HEVC S for svelter post workflows. It can chronicle high cadence clips at 4K 120fps or 2K 180fps—just the ticket for velvety slow-motion artistry.
Refined Focusing & Stabilization Alchemy
Armed with Dual Pixel CMOS AF II and EOS iTR AF X, the C400 locks gaze with uncanny intuition—whether human or beast. Its 5-axis Hybrid Stabilizer melds optic and digital balance, crafting fluid handheld motion sans tremble.
Petite Form, Mighty Mount
Built around the nimble RF bayonet, it chats swiftly with modern lenses and pairs easily with PL or EF glass via optional couplers. Designed with nimbleness in mind, its trim frame fits gimbals, drones, and handheld frames without trade-offs in power.
Pro-Level Ports & Prowess
Furnished with dual SDI exits (12G & 3G), HDMI, twin mini-XLRs, timecode, genlock, and Ethernet for IP relay. Also sports a 3.5-inch touch panel, a shapeable grip, and a multi-link shoe for kit add-ons and tailored rigs.
Ready for Live & Virtual Craft
Supports SRT protocol for net-broadcasting, and harmonizes with Unreal Engine and After Effects through plugin sorcery. It spills metadata to ease virtual worldcraft and VR imaging with matched lenses.
Crafted For
Ideal for moviemakers, broadcasters, and visual crafters who demand sterling imagery, nimble format choices, and steadfast links—all tucked into a sleek cinema-grade shell.
Canon C400 RF Mount Specs
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Warranty Policy
Last Updated: February 25, 2026
This Warranty Policy outlines the coverage provided by Venekto INC. (“we,” “us,” or “our”) for products purchased through our website. We are committed to transparency and ensuring your purchase is protected under both our manufacturer standards and the laws of Manitoba, Canada.
1. Warranty Coverage & Period
Venekto INC. warrants that products will be free from defects in materials and workmanship under normal use. The warranty period begins on the date of delivery.
| Product Category | Warranty Period |
| Cameras, Camcorders, and Lenses | 2 Years |
| Accessories (Tripods, Bags, etc.) | 90 Days (Limited Warranty) |
Note for Manitoba Residents: In accordance with the Manitoba Consumer Protection Act, your purchase is also protected by statutory warranties. These ensure that the goods are of merchantable quality and fit for their intended purpose, regardless of the durations listed above.
2. Scope of Coverage
This warranty covers:
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Manufacturing defects in materials.
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Faulty workmanship under normal and intended use.
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Internal hardware malfunctions.
3. Exclusions (What is Not Covered)
This warranty does not apply to:
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Accidental Damage: Drops, impacts, or liquid/water damage.
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Environmental Damage: Damage caused by sand, extreme heat, or dust.
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Unauthorized Alterations: Repairs or modifications made by third parties not authorized by Venekto INC.
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Consumables: Normal wear and tear, including cosmetic scratches or battery degradation over time.
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Misuse: Use of the product outside of the provided instruction manual.
4. How to Make a Claim
To ensure a smooth process, please follow these steps:
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Initiate: Email us at support@venekto.com with your Order Number and "Warranty Claim" in the subject line.
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Documentation: Provide 2–3 clear photos or a short video demonstrating the defect.
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Authorization: We will provide a Return Merchandise Authorization (RMA) number. Do not ship items back without an RMA.
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Shipping: Venekto INC. is responsible for shipping costs to our service center.
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If the defect is confirmed under warranty, Venekto INC. will cover the shipping costs to return the repaired/replacement item to you.
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5. Remedies and Resolution
If a valid claim is received within the Warranty Period, Venekto INC. will:
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Repair the product using new parts; OR
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Replace the product with a new unit of equal value; OR
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Refund the purchase price if a repair or replacement is not feasible.
6. Governing Law
This Policy is governed by the laws of the Province of Manitoba and the federal laws of Canada. Nothing in this policy limits your rights under the Manitoba Consumer Protection Act.
7. Contact Us
Venekto INC.
Email: support@venekto.com
Response Time: We typically respond to warranty inquiries within 1 business day.
